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My HOA·3 min read·Updated June 23, 2026

Welcome kit

The day-one guide for new neighbors: trash day, wifi, who to call, and whatever else your community wants people to know up front. Admins build it; every resident can read it.

On this page

What the welcome kit is

The welcome kit at /welcome is a short, community-written orientation page: a handful of cards, each with an icon, a title, and a few lines of text. It’s where the answers to the day-one questions live, the ones that don’t fit a maintenance request or a board email: when trash goes out, the pool gate code, the wifi at the clubhouse, who to call about a leak.

New residents get nudged toward it: for their first week, a dismissible banner points them at both their profile and the welcome kit.

Building it

Admins edit the kit at /admin/welcome-kit. Each card is a section with a title, an optional body, and an icon. The body supports simple [label](link) links (to an internal page or an https address) so you can point straight at a document or an outside resource. You reorder sections with the up and down arrows, edit them inline, and delete the ones you don’t need.

Starter content

A brand-new community doesn’t start blank. It comes seeded with four generic sections (a welcome, finding your way around, trash and recycling, and who to contact) so the page is never empty on launch day. On the Community plan and up, an Import starter template button adds a richer HOA-specific set (dues, architectural review, amenities, parking, the board, and more) for you to trim and personalize.

Importing is safe to repeat
The template import skips any section whose title already exists, so clicking it twice never creates duplicates. Import, then edit the parts that are specific to your community.

How residents find it

Residents open /welcome from the navigation and read the cards in a simple two-column layout, with the links clickable. If the kit hasn’t been set up yet, the page shows an empty state (and admins get a “set it up now” shortcut straight to the editor).

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