Welcome to Neighbors
A short tour of what your community portal does, how to find help, and which corners are still being built. Read this first if you’re new to the app.
On this page
What this app does
Neighbors is a residents-only portal for an HOA community. It carries the day-to-day things your community board and management already do (announcements, calendar events, voting, community issues, dues), and a few things they may not have had a good home for yet, like a marketplace, a vendor directory, or a community map.
Everything in the app is scoped to your community. You won’t see neighbors from other communities, and they won’t see you. Your address and contact details are visible only as far as your privacy settings allow.
Where to find things
The left sidebar groups every feature by what you’re trying to do: community-wide reading (announcements, calendar, polls), getting help (community issues, architectural review, dues), and HOA reference info (board, committees, documents, financials). Whatever your role, items you don’t have access to simply don’t appear.
The top-right bell shows unread notifications across every feature. Click it to triage what needs your attention; click an item to land on the thing it’s telling you about.
To find a specific record, press Ctrl K (⌘ K on a Mac) or use the search bar in the sidebar. Type a page name to jump to it, or three or more letters to search announcements, documents, meeting minutes, vendors, and the requests and violations you can open. Choose See all results for the full list. Search only shows what you could already open yourself.
Where to go next
If you’re a new resident, read Joining a community next. It covers the invite-code signup, why some accounts are auto-approved and others wait for the board, and how to link your address. If you’ve been around a while and want to understand who can do what, read Roles & permissions.
Each tutorial pulls from the actual feature it’s describing. If something here drifts from what you see in the app, flag it in the “Was this helpful?” footer and we’ll re-check the copy against the code.