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Admin·4 min read·Updated June 23, 2026

Mail queue

Notices that need to go out on paper, batched for the post office. Print a personalized stack as one PDF, or record that you mailed them.

On this page

How a notice lands here

When you send a notice (a violation letter, an architectural decision, a dues reminder, a maintenance update, or a general notice) you choose its delivery methods. Tick Physical mail and that notice drops into the mail queue at /admin/mail-queue, waiting to be sent on paper. Working the queue uses the same permission as sending notices.

Working the queue

The queue lists every notice that asked for mail and hasn’t been sent yet, grouped by the template it came from so a batch of identical violation letters sits together. You can search by subject or template and filter by what the notice is about, then check off the ones you’re ready to send. Filtering the view doesn’t clear your selection.

Print, or mark as mailed

Pick a mail class first (first-class, certified, or certified with return receipt), then choose one of two paths:

Generate print batch renders the selected notices into a single multi-page PDF on community letterhead, each letter personalized for its recipient, and opens it to print. You print the stack, stuff the envelopes, and take it to the post office.

Mark as mailed is for when the mail already went out some other way: it records the batch as sent without generating a PDF. Either path files the notices under one batch and removes them from the pending queue.

Letters are frozen at send time
Each notice prints with the exact wording the resident was sent, so a template you edit later doesn’t rewrite an already-sent letter. The printed copy matches the record.

Recent batches

The bottom of the page keeps your recent batches: how many notices each held, the mail class, how it was dispatched, its status, and a link to re-download the PDF if you generated one.

What’s not automated yet

Today the queue prepares the mail and keeps the record; the trip to the post office is still yours. Hands-off dispatch through a mailing service (automatic postage and delivery tracking) is on the roadmap, not something the queue does yet, so plan on printing and mailing the batches you generate.

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